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Customer Help Centre /
Home Insurance Help Centre
What You Need to Know About Home Insurance
Do I Need Home Insurance?
What if I Own An Apartment?
What Exactly Needs to be Covered?
How Do I Calculate How Much Cover I Need?
Do I Need to Take into Account Inflation?
What Type of Policies Do You Offer?
Can I Get Instant Home Insurance?
Are my Personal Items Covered When I Take Them Away From Home?
What Insurance Cover is Provided for my PC?
Am I Covered by my Home Insurance if I Work From Home?
Are The Contents of my Shed and/or Garage Covered by my Home Insurance?
Is Insurance Cover Provided for Items in my Garden?
Can I Get Home Insurance for my House that I Rent out to Tenants?
If Friends Come to Stay for the Weekend, are their Belongings Covered by my Home Insurance?
What are the Excesses on the Policy?
Can I Opt to Pay a Voluntary Excess?
Is it Safe to Input my Credit Card Details On-line?
What Does Building Sum Insured Mean?
What Does Contents Sum Insured Mean?
Do I Need to Tell my Insurance Company if my Property is Undergoing Renovations?
What Methods of Payment are Available?
How Do I Cancel my Home Insurance Policy?
How do I Make a Claim for Home Insurance?
Will I Get Discount for an Alarm?
Do You Give a Discount for No Claims?
What Exactly Does Home Insurance Cover?
What are Valuables?
What are Personal Possessions?
How Do I Insure my Valuables?
Does my Travel Insurance not Cover my Items if Stolen on Holidays?
What are Unspecified Items?
What are Specified Items?
Do I Need to get Valuation for High Value Items?
Can I Make Adjustments Online?
How Do I Make a Complaint?
Policy Complaints
What if I own an apartment?
What is accidental damage cover?
What is an “All Risks” section?